Privacy Policy

Depending on how you interact with us, we may collect: - Your name, phone number and email address. - Your physical or postal address, and pickup/delivery locations for jobs. - Details about your vehicle, machinery or goods (make, model, registration, weight, dimensions, condition). - Payment details, where required to process a transaction (handled securely through our payment provider. AMAX does not store full card details). - Basic website usage information (such as pages visited), if analytics tools are used on our site.

We collect personal information when you: - Submit a quote request or contact form on our website. - Call, email or message us. - Book or use one of our services. - Interact with our Facebook page or Google Business Profile.

We use your personal information to: - Provide quotes and respond to enquiries. - Schedule, carry out and invoice for services. - Communicate with you about a booking (including delays or changes). - Maintain accurate business and accounting records. - Improve our services and website. We don't use your information for anything beyond what's reasonably needed to run the business and provide the service you've asked for.

We may share your information with: - Subcontractors or partner operators, where needed to complete a job (for example, on larger transport jobs requiring additional resources). - Payment processors, to handle transactions securely. - Insurers, if relevant to a claim or incident. - Government or regulatory bodies, where required by law. We do not sell your personal information to third parties. [If your website uses tools that store data overseas - for example certain website hosting, analytics or form providers - this section should list them and note that some personal information may be handled or stored outside Australia as a result. Confirm this with whoever sets up your website hosting/analytics before publishing.]

We take reasonable steps to keep your personal information secure, including restricting access to those who need it to do their job, and using secure systems for storing records and processing payments. No system is completely secure, but we take this seriously and act promptly if we become aware of any issue.

Our website may use cookies or similar tools (for example, Google Analytics) to understand how visitors use the site. This helps us improve the website but doesn't identify you personally. You can adjust your browser settings to limit or block cookies if you prefer.

You can ask us what personal information we hold about you, and ask us to correct it if it's wrong or out of date. Contact us using the details below.

If you have a concern about how we've handled your personal information, please contact us directly first so we can try to resolve it. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).

We may update this policy from time to time. The current version will always be available on our website.

AMAX Towing & Transport [Address] 0488 116 189 [Email] ABN 48 737 083 155